These Mobile Application & In-App Purchase Terms ("App Terms") supplement the FaciliTrades Terms of Service and Privacy Policywhen you access FaciliTrades through our iOS or Android applications (each, the "App"). If these App Terms conflict with the Terms of Service on a matter specific to the App or to in-app purchases, these App Terms govern for that matter.
Purchases of digital items — Tickets and the Smarter subscription — made within the App are processed by the platform’s own billing system, not by FaciliTrades or Stripe:
Prices shown in the App may differ from prices on the web to account for platform fees and currency. The terms of the applicable app store govern each in-app transaction.
The Smarter subscription purchased in the App is an auto-renewing subscription billed through your Apple or Google account. It renews automatically for the same period unless you cancel at least 24 hours before the end of the current period. You manage and cancel the subscription through your App Store or Google Play account settings — not through FaciliTrades. Deleting the App does not cancel the subscription.
Refunds for purchases made through the Apple App Store or Google Play are handled by Apple or Googleunder their respective policies. FaciliTrades does not process these refunds, and the 14-day goodwill refund window described in our web Terms does not apply to in-app purchases. To request a refund, use Apple’s or Google’s standard refund process.
You can delete your FaciliTrades account and associated data at any time from within the App in Account Settings. Deleting your account does not automatically cancel a store subscription — cancel that separately through your Apple or Google account as described in Section 3.
The following terms apply when you download or use the App from the Apple App Store and form part of the end-user license agreement between you and FaciliTrades:
When you download or use the App from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these App Terms and is not responsible for the App. In-app purchases on Android are processed and refunded by Google under the Google Play terms.
App support and inquiries: info@facilitrades.com