Mobile Application & In-App Purchase Terms

Effective Date: June 24, 2026 • Last Updated: June 24, 2026

1. Scope

These Mobile Application & In-App Purchase Terms ("App Terms") supplement the FaciliTrades Terms of Service and Privacy Policywhen you access FaciliTrades through our iOS or Android applications (each, the "App"). If these App Terms conflict with the Terms of Service on a matter specific to the App or to in-app purchases, these App Terms govern for that matter.

2. In-App Purchases

Purchases of digital items — Tickets and the Smarter subscription — made within the App are processed by the platform’s own billing system, not by FaciliTrades or Stripe:

  • iOS: purchases are processed by Apple through In-App Purchase and are subject to the Apple Media Services Terms and Conditions.
  • Android: purchases are processed by Google through Google Play Billing and are subject to the Google Play Terms of Service.

Prices shown in the App may differ from prices on the web to account for platform fees and currency. The terms of the applicable app store govern each in-app transaction.

3. Auto-Renewing Subscriptions

The Smarter subscription purchased in the App is an auto-renewing subscription billed through your Apple or Google account. It renews automatically for the same period unless you cancel at least 24 hours before the end of the current period. You manage and cancel the subscription through your App Store or Google Play account settings — not through FaciliTrades. Deleting the App does not cancel the subscription.

4. Refunds for In-App Purchases

Refunds for purchases made through the Apple App Store or Google Play are handled by Apple or Googleunder their respective policies. FaciliTrades does not process these refunds, and the 14-day goodwill refund window described in our web Terms does not apply to in-app purchases. To request a refund, use Apple’s or Google’s standard refund process.

5. Account Deletion

You can delete your FaciliTrades account and associated data at any time from within the App in Account Settings. Deleting your account does not automatically cancel a store subscription — cancel that separately through your Apple or Google account as described in Section 3.

6. Apple App Store — Additional Terms

The following terms apply when you download or use the App from the Apple App Store and form part of the end-user license agreement between you and FaciliTrades:

  • Acknowledgement: These App Terms are between you and FaciliTrades only, not with Apple. FaciliTrades, not Apple, is solely responsible for the App and its content.
  • Scope of License: Your license to use the App is non-transferable and limited to use on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
  • Maintenance and Support: FaciliTrades is solely responsible for providing maintenance and support for the App. Apple has no obligation to furnish any maintenance or support services.
  • Warranty: FaciliTrades is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) you paid for the App; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
  • Product Claims: FaciliTrades, not Apple, is responsible for addressing any claims relating to the App or your use of it, including product liability claims, claims that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
  • Intellectual Property Rights: In the event of a third-party claim that the App or your use of it infringes that party’s intellectual property rights, FaciliTrades, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any such claim.
  • Legal Compliance: You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Developer Contact: Questions, complaints, or claims regarding the App should be directed to FaciliTrades at info@facilitrades.com.
  • Third-Party Terms: You must comply with any applicable third-party terms of agreement when using the App (for example, your wireless data service agreement).
  • Third-Party Beneficiary: Apple and Apple’s subsidiaries are third-party beneficiaries of these App Terms and, upon your acceptance, will have the right to enforce these App Terms against you as a third-party beneficiary.

7. Google Play — Additional Terms

When you download or use the App from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these App Terms and is not responsible for the App. In-app purchases on Android are processed and refunded by Google under the Google Play terms.

8. Contact

Facilitrades, LLC

App support and inquiries: info@facilitrades.com

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